Terms of Service

By creating an account, accessing, or using Atelier OS, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use the platform.

These terms apply to all users of the platform, including fashion designers, studio owners, team members, and end clients who interact with services built on Atelier OS.

Atelier OS is a software-as-a-service platform designed for fashion professionals. The platform provides tools for client management, measurements, collections, design workflows, team collaboration, e-commerce, and business operations.

We continuously improve and update the platform. Features may be added, modified, or removed at our discretion. We will make reasonable efforts to notify users of significant changes that affect their workflows.

To use Atelier OS, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

You must be at least 16 years of age to create an account. If you are registering on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

You must notify us immediately at security@atelieros.com if you become aware of any unauthorized access to or use of your account.

Atelier OS operates on a pay-as-you-use billing model. You are charged based on your actual usage of platform features and resources. Pricing details are available on our website and within your dashboard.

Payments are processed securely through third-party payment providers. You agree to provide accurate billing information and authorize us to charge the payment method on file for fees incurred.

All fees are non-refundable unless otherwise stated in writing or required by applicable law. If you dispute a charge, contact us at billing@atelieros.com within 30 days of the charge.

We reserve the right to modify our pricing with 30 days' prior notice. Continued use of the platform after a pricing change takes effect constitutes acceptance of the new pricing.

You retain full ownership of all data, designs, client information, and content you upload to or create within Atelier OS. We do not claim any intellectual property rights over your content.

By using the platform, you grant us a limited license to host, store, process, and display your content solely for the purpose of providing and improving our services. This license terminates when you delete your content or close your account.

You are responsible for ensuring that you have the right to upload and use all content on the platform, and that your content does not infringe on the rights of any third party.

You may export your data at any time through the dashboard. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

You agree to use Atelier OS only for lawful purposes and in accordance with these terms. You must not:

• Use the platform to store, distribute, or transmit any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.

• Attempt to gain unauthorized access to any part of the platform, other user accounts, or systems connected to the platform.

• Interfere with or disrupt the integrity or performance of the platform or its underlying infrastructure.

• Use the platform to send spam, unsolicited communications, or phishing attempts.

• Reverse engineer, decompile, or disassemble any part of the platform software.

• Resell, sublicense, or redistribute access to the platform without our written consent.

We reserve the right to suspend or terminate accounts that violate these usage guidelines.

The Atelier OS platform, including its design, code, features, logos, and documentation, is the intellectual property of Atelier OS and is protected by copyright, trademark, and other applicable laws.

Nothing in these terms grants you any right to use the Atelier OS name, logo, or branding without our prior written consent.

We respect the intellectual property rights of others. If you believe that content on the platform infringes your rights, please contact us at legal@atelieros.com with details of the alleged infringement.

We strive to maintain high availability of the platform but do not guarantee uninterrupted access. The platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We will make reasonable efforts to provide advance notice of scheduled maintenance. We are not liable for any loss or damage resulting from service interruptions.

To the maximum extent permitted by law, Atelier OS and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform.

Our total liability for any claim arising under these terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

This limitation applies regardless of the theory of liability, including contract, tort, negligence, strict liability, or any other basis.

You agree to indemnify, defend, and hold harmless Atelier OS and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the platform, your violation of these terms, or your infringement of the rights of any third party.

You may close your account at any time through your dashboard settings. Upon closure, your access to the platform will be terminated and your data will be deleted in accordance with our Privacy Policy.

We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or if your account remains inactive for an extended period. We will provide notice before termination where practicable.

Provisions that by their nature should survive termination - including sections on intellectual property, limitation of liability, and indemnification - will remain in effect.

These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

Any disputes arising under these terms shall be resolved through binding arbitration in Lagos, Nigeria, unless otherwise required by applicable law.

We may revise these terms from time to time. We will notify you of material changes by posting the updated terms on this page, sending an email to your registered address, or displaying a notice within the platform.

Changes take effect 30 days after posting unless otherwise stated. Your continued use of the platform after the effective date constitutes acceptance of the revised terms.

If you have questions about these Terms of Service, please contact us:

• Email: legal@atelieros.com

• Address: Victoria Island, Lagos, Nigeria

• Support: Visit your dashboard Settings > Support or contact us at hello@atelieros.com.